How to eliminate the unnerving constant pop up showing ACER disk cleanup which appears every 5min?

jkg
jkg Member Posts: 5

Tinkerer

edited March 2023 in 2017 Archives
Please advise. This disturbs viewing screens with this pop up. How can I eliminate or delete this preventing re occurrence?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    check if Acer care center has any options about popups.
    press windows logo key and type
    Acer care center
    click it and look at the top gear settings
    I'm not an Acer employee.
  • jkg
    jkg Member Posts: 5

    Tinkerer

    Acer makes it nearly impossible to reach their out of warranty staff to resolve problems. This will be my last ACER product purchased. Problem remains of how to rid of unnerving constant "pop up" showing to "delete junk files" . When I click anywhere on the pop up, it then immediately disappears, but then reappears on every open screen 10 min. later. A clear defect from Acer!
  • jkg
    jkg Member Posts: 5

    Tinkerer

    The actual title of annoying  "pop up" is DISK CLEANUP"
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    ok, so run it manually.
    windows logo key
    type
    disk cleanup
    click on disk cleanup
    click on Clean up system files
    let it scan
    then tick the files you want to delete, it's safe to do it
    at the end press ok and let it clean the HDD for you
    I'm not an Acer employee.
  • jkg
    jkg Member Posts: 5

    Tinkerer

    Perhaps a misunderstanding.....I want to permanently delete + prevent the "disk cleanup" pop up screen which is very annoying. It appears every 10 minutes on all screens. It won't let me delete this function. Please advise.....thanks
  • Hi,
    Try Malwarebytes free and see whether it removes it for you.
    https://www.malwarebytes.com/