my laptop was dropped but the cord prevented it from hitting the ground. now cord jerks away contact

edghal
edghal Member Posts: 1 New User
edited March 2023 in 2017 Archives
contact gets interrupted because cord pulls on jack, Do I need a new cord with the male plug or is there a problem in the laptop.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    you need to check your male plug with an electric tester, so you can see if voltage is still here or moving the cable it will interrupt.
    if the male plug is ok, you need to check the laptop plug.
    I'm not an Acer employee.