After windows 10 update the dobly logo missing predator 15 G9-593

yan870126
yan870126 Member Posts: 21 Troubleshooter
edited March 2023 in 2017 Archives
my Dobly apps missing after windows 10 update, please help.
anyone know how to install back my DOBLY audio controller?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Update your realtek audio driver to latest version from Realtek's website.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • yan870126
    yan870126 Member Posts: 21 Troubleshooter
    ven98 said:
    Update your realtek audio driver to latest version from Realtek's website.
    currently my driver: 6.0.1.8186
    is that the latest?
  • yan870126
    yan870126 Member Posts: 21 Troubleshooter
    when i played Sniper Ghost warrior 2 the dobly auto turn off and if turn on back again after half way it will crash!
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Does Sniper Ghost use VoIP? If yes then it is just a dolby audio issue, which everyone has. Every time the laptop connects to VoIP it will turn off.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • yan870126
    yan870126 Member Posts: 21 Troubleshooter
    ven98 said:
    Does Sniper Ghost use VoIP? If yes then it is just a dolby audio issue, which everyone has. Every time the laptop connects to VoIP it will turn off.
    I'm not sure, i'm playing in single player mode...
    but my dobly logo at the taskbar seems lost. even i go the program files keep on open it won't initialized.