How do I exit the Aptio Setup Utility screen

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Clea
Clea Member Posts: 2 New User
edited November 2023 in 2019 Archives
i have an Acer one 14 laptop which I bought in China a couple of weeks ago. I’m currently in Indonesia as I’m travelling. Since it did the update the other day I cannot get rid of the screen saying ‘Aptio Setup Utility’. I have tried many solutions online but some of them saying to do things like enable the CSM support but it does not allow me to change this setting on the screen. I also have a disk with the laptop but the disk drive won’t open so can’t try that. Suggestions please!  :'(

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  • JackE
    JackE ACE Posts: 44,549 Trailblazer
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    >>>it did the update the other day I cannot get rid of the screen saying ‘Aptio Setup Utility’.>>>

    Which update? A Windows update? An ACER update? An ASUS update? An anti-virus update? Or some other kind of update? Jack E/NJ

    Jack E/NJ

  • Zalman010502
    Zalman010502 Member Posts: 1 New User
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    *****. hay, saya mai zalman, saya ingin bertanya kepada HeadMaster Acer/Karyawannya, Laptop Saya Acer One Z1402, tampilan kaya gini gimana cara mengembalikan seperti semula? Mohon informasinya nya Headmaster Acer! wassalam

  • JackE
    JackE ACE Posts: 44,549 Trailblazer
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    Tekan & tahan tombol daya untuk mematikan Z1402. Kemudian hidupkan kembali dan segera tekan & tahan tombol ALT sambil mengetuk tombol F10. Layar pemulihan akan muncul seperti pada video di bawah ini untuk disetel ulang ke kondisi baru pabrik. Jack E/NJ

    Press & hold power button to shut off Z1402. Then turn it back on and immediately press & hold ALT key while tapping the F10 key. A recovery screen should appear as in the video below to reset to a factory fresh condition. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA




    Jack E/NJ

  • Navjeevan
    Navjeevan Member Posts: 1 New User
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    I can not exit from any solution above. Please tell me a new solution for this problem. I have acer 14 windows 10. Please send me a solution. Thanks 
  • JackE
    JackE ACE Posts: 44,549 Trailblazer
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    This thread is more than a year old. Please start a new thread and state your full ACER 14 model number. There are many different ACER 14 Win10  models. Jack E/NJ

    Jack E/NJ