Win10 Update - wont reboot

Joseph0900
Joseph0900 Member Posts: 20

Tinkerer

edited February 29 in 2018 Archives
I have ACER Aspire TC-780A. There is a Win10 update that downloads OK and everything is fine but on REBOOT, ACER stuck on reboot. I see ACER screen but it will not go further. I have to hard power cycle ACER and it will then boot BUT the update will not take. Repeated this 4 times - same results.

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  • Joseph0900
    Joseph0900 Member Posts: 20

    Tinkerer

    Answer ✓
    Ok.  Found the problem one year later.   Hopefully it will help others.

    What did not work was re-installing drivers, re-installing virus scanner, deleting old windows downloads, and all of the suggestions posted here.   NO!

    The issue was with ACER BIOS.    You need BIOS R02-B0 released 1/23/2018 "Fix Systems hangs up BIOS Post".

    The idiot who created the BIOS before this apparently was paid minimum wage and cause all kinds of trouble.    Be warned that the BIOS package for R02-BO, the win flash utility also does not work - probably the same IDIOT who added the wrong BIOS data.   You will need a previous flash program from another BIOS distribution and only use the ROM that comes with the R02-BO. 

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