How to do a "hardware reset" on an Acer Chromebook 14 CB3-431

gstarrett
gstarrett Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hi,

I'm testing a Chromebook 14 CB3-431 and trying to do a "hardware reset" check it before deploying this unit. However, following Google's general chromebook hardware reset instructions don't work: When I press "refresh" + "power", the system never starts at all. When I press "power" normally it starts fine, but I'm looking to test the case on "what if" something is so hosed it needs a hardware reset.

Google instructions that I'm talking about:
https://support.google.com/chromebook/answer/3227606


Thanks!

Answers

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Press & hold the power button for 5 or more seconds till the system completely shuts down. Then press the power button once to turn it back on. Jack E/NJ  

    Jack E/NJ