Seeing As None Of You **** Answered This The First Time, Here It Is Again

Ian_KIan_K Member Posts: 3 New User
Hi,

I just bought a refurbished laptop for my mother and found that the touchpad's vertical scrolling function didn't work. Looking online I found a YouTube video which pointed me to it being a problem related to drivers. I thought by going to:

/en/home/leaving?target=https%3A%2F%2Fwww.acer.com%2Fac%2Fen%2FGB%2Fcontent%2Fdrivers" class="Popup

... that I'd be able to pick my make and model and be able to download/install the correct driver, however, after picking Acer E1-772, it then asked me to pick the operating system and therein lies the problem. My OS is Windows 7, but in the link above it only has Windows 8 and 10 as options in the download box, so I wasn't able to progress any further. I tried picking Windows 8 and downloading a Synaptics driver, but it did nothing. I would therefore appreciate any help/advice about this issue. Thanks.

Ian

[Edited to remove inappropriate content. - Acer-Jose]

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