Acer C720 P Chromebook - Chrome os is missing or damged

Hi Every One :

My chrome book Acer C720 P crushed all of the sudden and putting up this error

Chrome operating system is missing or damaged

Please insert a revovery USB stick or SD card .

I have tried the google recovery app and other steps mentioned in the google chromebook support but its failing again and agian.

I have tried this with different computers and USB sticks and nothing is working. I get the same message over and over everytime I do a recovery with USB stick. I am so frustrated with this.

I would appreciate if someone could help me in getting my computer working again.

thanking you in advance.

Accepted answers

IronFly

when you plug the USB recovery, it starts from it or not?

did you follow these steps?

https://support.google.com/chromebook/answer/1080595

https://chrome.google.com/webstore/detail/chromebook-recovery-utili/jndclpdbaamdhonoechobihbbiimdgai

about the SSD, you need a way to plug to a PC but is not easy to find a M.2 to USB adapter.

All comments

IronFly

if the USB recoveries are working but your C720P continues to give the Chrome OS missing error, probably the SSD is gone.

you need to check if the SSD is in working condition but this means opening the back of your laptop.

dasearl

Yes but how do i check the if the SD is ok or not. I have open the cover and unpluged the sd card after bit of cleaning pluged it back again but still same error in recovery