Aspire R 14 - Vertical lines on screen

rpmormino

Below is a picture of the vertical lines that cover the entire screen of the laptop. I do not think it is caused by physical damage to the screen, and I haven't been able to find anyone who has similar lines on their screen.

Occasionally when I am using the laptop the lines will just appear on the screen, and the only way I have been able to fix it is to turn off my laptop. 

I've had this laptop since January of 2016.

 

lava890

Acer Tech support answered this in another thread that may be helpful

 

http://community.acer.com/t5/Swift-Spin-S-and-R-Series/this-is-what-my-screen-does-on-my-acer-R14/m-p/528833#M8537

SteveCollins

Hey,

 

Recently had the same issue too, with the same model. My computer has never had physical/ water damage but I have no indication as to what the problem is.

lava890

Acer Tech support answered this in another thread that may be helpful

 

http://community.acer.com/t5/Swift-Spin-S-and-R-Series/this-is-what-my-screen-does-on-my-acer-R14/m-p/528833#M8537

KatM

I have the same problem.  The link provided in this thread is broken. Does anyone have a solution?

brummyfan2

KatM said:

I have the same problem.  The link provided in this thread is broken. Does anyone have a solution?

Hi,
Try this link: https://community.acer.com/en/discussion/528833/this-is-what-my-screen-does-on-my-acer-r14/p2

S18

Hi, 
Could some one please help me to solve this problem. Firstly I noticed single line on the screen then later on It had increased to 5 to 6 vertical lines. As I went through the discussion I noticed that it was either software or hardware problem... So this is how it looks as in image... 

Thank you 

brummyfan2

S18 said:

Hi, 
Could some one please help me to solve this problem. Firstly I noticed single line on the screen then later on It had increased to 5 to 6 vertical lines. As I went through the discussion I noticed that it was either software or hardware problem... So this is how it looks as in image... 

Thank you 

Hi,
Go to Acer support site, download the VGA driver for your laptop, then go to Device manager, expand Display adapters, highlight and right click your graphics card, click Properties, go to Driver tab and uninstall the driver in Driver tab, install the downloaded driver and see whether it fixes the problem.
https://www.acer.com/ac/en/GB/content/drivers

padgett

If you open the BIOS are the lines there ?

DarkRaNgEr

padgett said:

If you open the BIOS are the lines there ?

If you found the lines in BIOS, then it's seems to be a hardware issue. If there is warranty, please contact in warranty support team or check with any local technicians.

johnc0404

hello can anybody help me with this? i just used my webcam perfectly the other day. now when i was to use it ..camera screen looked like this...

billsey

@johnc0404 you should start a new thread with your question, this one is almost 3 years old. Include your full model number, that picture and whether it happens when not viewing the camera.