Helios 300 Auto dimming unable to turn off

Hey, so I bought myself an Acer Helios 300 gaming laptop to replace my old Acer laptop, and I am very sasisfied with both in nearly every way execpt for the issue they both had in common that no other laptop I've ever used has had, auto-brightness that is seemingly impossible to disable. I've messed around with the Windows 10 power settings and found auto-brightness was already set to off, and in Intel's HD grapics found that the setting wasn't available, so I'm guessing it's not part of the problem. Whenever the screen darkens such as watching a video, the screen will very noticably dim to a pretty low shade, which is pretty annoying on a screen that isn't very bright even at full brightness. It takes me turning the brightness down first, than three clicks back up to full to restore it. My old laptop did the same thing, and I could never figure out how to fix it. The laptop is plugged in and at 100% brightness and charge, and it still does this. I have every single performance setting set to max and just about every battery saving technology turned off and it still does this. Any help is appreciated, as this is a very small but annoying problem for an otherwise phenominal laptop.

Flx

So it sounds like you've disabled adaptive brightness in the power options already? Try this, right click on your desktop and click on the 'intel graphics settings' option. From there click on the 'power' option and to the left side of the screen click on 'plugged' in, and under 'select a graphics power plan' set it to maximum performance. I remember having the same problem as you and it took awhile to figure it out. Let me know if that fixes it.

It applies in games, it's more of an adaptive contrast and brightess thing, the intel one didn't work either it was already at max performance.

Flx

That is weird, and you're 100% sure you turned off adaptive brightness in your power settings? Maybe double check and see if it got re-enabled somehow

hasankantar

did you solve the problem

Stakantin

anyone solved this problem? I have it too((

DishantRana

I have the same issue, it automatically dims brightness and restores at changing brightness again. cant find any solution for this.....   

DishantRana

just update intel's graphics driver, and change " display power saving technology" unchecked or off.. 

Diuver

I have the same issue a long time ago. And now with the new windows dark mode it’s worse. Any help will be wonderful. 

Thanks in advance!

xapim

This thread has more than 3 years and the OP didnt replied if he fixed it or not 

Karp-Acer_Retired

We suggest starting a new thread since this post is an old one. Please create a new topic with the issue for better view.

This thread will be no closed.