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Hey, so I bought myself an Acer Helios 300 gaming laptop to replace my old Acer laptop, and I am very sasisfied with both in nearly every way execpt for the issue they both had in common that no other laptop I've ever used has had, auto-brightness that is seemingly impossible to disable. I've messed around with the Windows 10 power settings and found auto-brightness was already set to off, and in Intel's HD grapics found that the setting wasn't available, so I'm guessing it's not part of the problem. Whenever the screen darkens such as watching a video, the screen will very noticably dim to a pretty low shade, which is pretty annoying on a screen that isn't very bright even at full brightness. It takes me turning the brightness down first, than three clicks back up to full to restore it. My old laptop did the same thing, and I could never figure out how to fix it. The laptop is plugged in and at 100% brightness and charge, and it still does this. I have every single performance setting set to max and just about every battery saving technology turned off and it still does this. Any help is appreciated, as this is a very small but annoying problem for an otherwise phenominal laptop.
FAQ & Answers
So it sounds like you've disabled adaptive brightness in the power options already? Try this, right click on your desktop and click on the 'intel graphics settings' option. From there click on the 'power' option and to the left side of the screen click on 'plugged' in, and under 'select a graphics power plan' set it to maximum performance. I remember having the same problem as you and it took awhile to figure it out. Let me know if that fixes it.
It applies in games, it's more of an adaptive contrast and brightess thing, the intel one didn't work either it was already at max performance.
That is weird, and you're 100% sure you turned off adaptive brightness in your power settings? Maybe double check and see if it got re-enabled somehow
Tinkerer
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
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