Sound and Notification settings disappeared, vibrate on touch turns on every time I turn on my phone

natewu
natewu Member Posts: 26 Enthusiast WiFi Icon
edited March 2023 in 2017 Archives
Ok so as the title says, my sound and notification settings disappeared. Now its just SOUND and when I click it only sound and vibrate shows, ringtones and notification settings are TOTALLY GONE!!!
And every time I turn on my phone[Shutdown] it automatically turns on Vibrate on touch and resets my ringer and notification volume to Zero!!! This is getting SO annoying!!! It started happening yesterday.
 
Ok to sum this up my "sound and notifications" setting turned into "sound" and the settings inside it disappeared. Every time my phone turns on it resets all volumes and turns on Vibrate on touch.
 
Please help me!!!
 
Android 6.0, Acer Liquid Zest Plus

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    i suggest you to do a factory reset, do a backup of your personal data first.

     

    settings/backup & reset - factory data reset

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    i suggest you to do a factory reset, do a backup of your personal data first.

     

    settings/backup & reset - factory data reset

    I'm not an Acer employee.
  • natewu
    natewu Member Posts: 26 Enthusiast WiFi Icon
    Hi, yesterday I had no other option left so
    I performed a factory reset and it worked.