Installing a Canon printer to Aspire V3 771

TantBibbi
TantBibbi Member Posts: 1 New User

I have bought an Acer Aspire V3 771 and a printer Canon MF3010. When I insert the DVD from Canon in the Acer there is a message that Acer cannot start the insallation file as it's the wrong environment. It looks as the printer is older than Windows 8 and Acer cannot use the DVD from Canon. I have found a driver on Canon's website that looks OK.

The instruction from Canon is that I must not connect the Acer to the printer before the software is installed.

Help!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If you have found a driver on the Canon support site, have you installed it?

     

    Unfortunately, there's not much we're going to be able to assist with for a Canon printer.

    Install the driver and connect the printer.

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