Acer aspire one windows 7

Melich
Melich Member Posts: 6 New User
edited March 2023 in 2017 Archives
Hi
My acer doesn't recognize password, goes to welcome on first try and looks like logging in then get incorrect password message. I just changed the password, so I know it's right (I've only ever used two different passwords). Any suggestions? Thanks!

Answers

  • billsey
    billsey ACE Posts: 34,276 Trailblazer

    Are you logging in with a Microsoft account or a local account? If a MS account you can go to Microsoft and through their authentication process change the password again. If you're using a local account you're either going to have to log in with a different local account or enable the builtin administrator account and reset your password.

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