Aspire r 3 n15ws

Kubil88
Kubil88 Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hi all, for some reason I couldn't get into my windows 10 because it says my password is invalid although I'm really sure that I entered the right ones. So I went to my bios and boot it to default settings but when it's starts again, it still asking for the same password and user name. I tried to reset the password but it's ask for a disk that I do not have. Any clue anyone?

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Sounds like you are referring to the Windows password. Are you using a Microsoft account for booting ? (is the default for Windows 10). If so it needs to be connected to a network (are you getting any error messages or hints ?) and you will probably need to call Microsoft.