Acer Liquid Z630 v5.1 problem with pictures (not downloading nor receiving)

eunice
eunice Member Posts: 1 New User
edited March 2023 in 2017 Archives

For the past months I am having problem with downloading or receiving pictures on my Acer mobile phone. Some of the issues I encountered are:
1. Viber
1.1 I cannot see the pictures posted. It does not download or just keep on downloading.

1.2 I cannot see the stickers posted

2. Bluetooth - I cannot receive any files
3. Share It - I cannot see the received pictures. It clearly says it is received but the photo or picture is not showing

 

I tried to delete old pictures and pictures I do not want to keep but the problem persist.

Can anyone advise what to do? Thanks in advance.