^ month old acer ao1 431 C2Q8 ACER ASPIRE ONE CLOUDBOOK 14. can't update windows 10....

truffle
truffle Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hello folks,

 

several months ago  the cloudbook would not charge but had 50 percent battery , in the end got a repair via a technician (£45.00) which was a update on the bios.  Today I went to use after a few weeks and  no orange led for power so, plugged in the charger  and no power led near the on button. Tried the reset on the bottom of the case with a pin and nothing. The charger good with a bright neon  to show power.

 

Can anyone advise  apart from paying a repair tech  it becoming irritating as a product as  the  sd drive is too small to install windows updates.  and now  it  totally failed.  

Answers

  • JackE
    JackE ACE Posts: 44,904 Trailblazer

    Remove the charger. Then press & hold the power button for about 30 seconds. Reconnect the charger and allow the system to charge for 8 hours or more even if no LEDs are lit. Then press the power button once after the charge period to try to  re-start the machine. If it still fails to start, then you must measure the voltage between the inner hole and outer ring of the charger's plug with a multimeter. It should be about 19volts. Report back with results. Jack E/Nj

     

     

     

     

     

    Jack E/NJ