Acer ES 15 Numbers randomly stop working

Bamboozled17

Hi

I understand that Num Lock will be "on" when booting up if it was "on" when I last shut down (and the same for "off" too)

My problem is that recently my "Numbers" turn off randomly during use. They will be working totally fine and then suddenly whether I am entering a Password or typing an EMail or working in a Spreadsheet I (eventually) notice the Numbers are not appearing

This is frustrating if I am typing a contrived Password with lots of Numbers and Text in it - and in EMail or Spreadsheets if the Numbers are gone the Cursor responds to me pressing what was going to be a number by leaping to "Home" or somewhere else within an EMail for instance or to a different Cell in a Spreadsheet

The only things I have not tried is leaving the Numbers off (after they turn themselves off) to see whether they come back - and I also have not tried using the upper numbers to see if just the Keypad is affected

Windows 10 ..... Can you suggest a fix please ?

Bamboozled17

Unfortunately no replies yet but I can now say (at least) that when the Keypad numbers go missing and they have done 3 times today the Numbers on the top row still work !

 

Might help someone help me. Currently waiting to see if Keypad Numbers "come back" without me pressing the Num Lock

Bamboozled17

Further to the above I have had chanve to use Laptop for a long long period and can confirm the Numbers do not come back themselves once they have disappeared. I do have to press Num Lock

 

However at any time after that they can and do switch themselves off again hich is really frustrating if I dont spot it