W700 screen split / white screen on sleep or sign out

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Answers

  • Zilvinas
    Zilvinas Member Posts: 3 New User

    Symptoms to re-create the problem are:

     

    1) Connect mini-HDMI/VGA dongle. Screen is split immediatelly.

    2) Leave tablet until it goes to sleep (1 min). Then start it.

     

    rgds,

    Zilvinas

  • jthadi
    jthadi Member Posts: 2 New User

    I concur with Zilvinas. I have the same problem and the driver version is exactly the same too 9.17.10.3347 (1/29/2014).  Acer, are you listening?  It's been quite a long time since users are facing this issues; when will there be a solution to this problem?

  • jthadi
    jthadi Member Posts: 2 New User

    billsey can you brief on how you have the version 10.18.10.3327 running. Is your OS Windows8.1 64-bit?

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Go to the Intel Support site, using find by category select Graphics; Laptop graphics drivers; 3rd generation intel core with HD4000. The current version is 15.33.14.64.3412, which includes the 10.18.10.3412 graphics driver. I chose the .exe file and ran it after the download. No issues, though it did require a restart.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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