The only BIOS update available through the reworked support site gives 77.09, but the MT6841 laptop itself currently has 77.14. I'm searching for 77.15 and it does not seem to exist any longer on the net. All links point either to the pre-takeover support site or the pre-takeover FTP, neither of which work. This was first posted on in March 2017:
http://community.acer.com/t5/Gateway-eMachines-and-Packard/Gateway-FTP-site-down-for-second-day/m-p/486995#M682
Original download links:
ftp://ftp.gateway.com/pub/hardware_support/drivers/notebook/MT6840/MT6840_BIOS_7715.zip
http://ftp//esupport:vImvF88@ftp.gateway.com/pub/hardware_support/drivers/notebook/MT6840/MT6840_BIOS_7715.zip
http://support.gateway.com/support/drivers/getFile.asp?id=23262&dscr=Gateway%20BIOS%20Version:%2077.15&uid=247668630
If any staff or forum users have this update, I would be very interested to hear of it. Likewise, if any Acer/Gateway staff can restore basic services to support past machines by posting the last updates for each machine, many users would be grateful.
Thank you