Acer R13 screen not rotating - Windows 10 64bit

JoAnywhere
JoAnywhere Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hi there.  I've seen a number of messages on this topic, but no definitive answer.

 

My R13 Convertible screen used to rotate perfectly (with Windows 10 installed from the factory).  I didn't need to use it as a tablet for a while, but I have noticed that the screen no longer rotates when in tablet mode.  There have been several windows 10 updates installed.

 

I have checked:

* Rotation Lock is OFF

* Tablet Mode is ON

 

I note (from another thread) that the Sensor Data Service can be started, but only runs for a few seconds and shuts down again.  I don't know if this service is needed?  It shuts down quietly, with no errors and nothing (that I can see) in the windows event logs.

 

Has anyone conclusively solved this problem?

 

Regards

Jo

 

 

Answers

  • JoAnywhere
    JoAnywhere Member Posts: 2 New User

    Acer,

    I know this is a community forum, but nice work supporting your community. </Sarcasm>