Acer Aspire r15 does not accept button input

skylar57
skylar57 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello, I was using my Acer Aspire R15 as usual. It was a great dependable laptop that did all i needed it to. Recently, it stopped accepting keyboard input while I was playing a game. This game was not able to modify my keyboard in any way. It was in windowed mode. I noticed that the keys werent working, but my USB mouse was. I tried turning off my laptop, but then I realised that the power button was also not working. None of the buttons at all were working. I closed the laptop into sleep mode. The power was plugged in and the laptop was on. Opening it again revealed that it stayed in sleep mode. None of the keys did anything at this point either. I reset the battery with a small screw with the bottom reset button, and then plugged it back in. There is no input from any buttons. I don't know how to fix this problem.