Acer Aspire E5-575G

sinafarhadi13
sinafarhadi13 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi

im sina.please help me

last day i bought my laptop with windows 10 64bit . my laptop is cori 5 series with 8gb ram . but sometime windows start very slowly or microsoft defult app they start with black page.

and my laptop is very noisy.

please help me . is the wrong with my windows?

Answers

  • dougc
    dougc Member Posts: 82 Enthusiast WiFi Icon

    "..last day i bought.."

    _ yesterday ? 

    _ bought brand new aka factory fresh ? 

    _ so original owner ?

     

    Take it/send it back (with full documentation on what is wrong with it) for a full refund, and ask for another factory fresh unit !!   If you have to SEND it back,  call or email first for correct return address,    and don't get sucked into a "repair" scenario !

     

    Even if a refurb' or recert',  from a authorized reseller you should be able ! 

     

    Unless you "rolled-the-dice",  and acquired from a unauthorized (marketplace) vendor. 

     

    IMHO

    D'

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    If it is problematic, then call Acer and ask for a replacement.  Not a repair, a simple replacement for a new one, still in it's box.

     

    Can you tell us where and when it was bought?