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Predator Helios 300 , fans keyboard , powerlight all are staying on even after shutting down.
Izz
Member Posts: 1 New User
I Recently my Predator Helios 300 about a couple of weeks ago till date everything was going well but today I am not able to shut the system down, fans, backlit keyboard , powerlight all are staying on even after shutting down, I have to force shut down it by pressing the power button and then the fans , backlit, power lights shut down. Can someone please help me figure this problem out ?
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Answers
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Similar issue here. Shutting down turns off everything BUT the fans, which then start running at max speed unless I reset the battery with the pinhole reset. Doesn't matter whether I force shutdown or do it through windows.
Hopefully someone has found a remedy for this issue, because I've tried several different things to no avail.
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I'm also having similar problem with the fans continuing to run after shutdown!!!!! Have to reset battery with a paperclip and as of yet not found a fix for this issue. I'm open any suggestions.
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It sounds like the motherboard is not completing the shut down procedure. Try:
-Updating your BIOS to the latest version
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Please put your laptop model in your signature so we can know what device you have.
Product: Acer Predator Helios 300
Model: G3-5710