Aspire E15 e5-575g-51gg with m.2 SSD is slow to boot

I installed a new m.2 SSD in my Aspire E15 e5-575g-51gg and it is recognized no problem. I was able to install Windows 10 no problem - I used the Windows 10 Media Creation Tool to create a boot USB based off my license information installed on the original 500GB hard drive that came with the unit. Windows itself runs fine. Much more snappy than the Windows 10 on the 500GB mechnical drive. The PROBLEM is that the boot time has gone into the toilet. With the original 500GB drive, the boot time is something like a minute and a half (to get to the Windows login screen). The boot time of the m.2 SSD (with or without the 500GB drive still in the computer) is upwards of 5 min to get to the Windows login screen, no joke. It just sits there with the Acer logo and the spinning Windows 10 circle.

 

The drive is a Toshiba THNSN5128GPU7, 128 GB. Windows has no extra software - no Acer software, no personal software. I installed all the drivers (nothing in Device Manager is showing as "unknown" or as having a yellow warning).

 

  • When installing Windows, I deleted all partitions and let Windows create the partition table and format it. There shouldn't be an issue with fragmentation.
  • I have scanned the drive a few times using CHKDSK (while in Windows on the 500GB drive so I could dismount it with the /x command). No problems, no bad sectors, nothing.
  • I updated the BIOS to the current (v1.27, from June 26, 2017). The BIOS has nothing in it to mess around with anything - there's the main tab with the computer information, there is a second tab with a few basic options (enable touchpad, wake on lan, etc.), security tab, and boot order tab.
  • I haven't replaced/touched any of the other hardware (same 8GB of RAM)

 

 

I spoke to Acer tech support on the phone and they can't make any guarantees or provide assistance on hardware that did not come with the computer.

 

 

Any ideas?

Sign In or Register to comment.

Who's Online1.4K

acadestudio8007
acadestudio8007
Acer-Carsten
Acer-Carsten
Acer-Laura
Acer-Laura
Acer-Monica
Acer-Monica
Aniketsingh302000
Aniketsingh302000
BigSnowFox
BigSnowFox
billsey
billsey
Cyriix
Cyriix
James4Joe
James4Joe
Leakingroof
Leakingroof
Mando_ayyy
Mando_ayyy
Marguerite67340
Marguerite67340
sangeethpasunuti
sangeethpasunuti
sedurikx
sedurikx
sodiiack
sodiiack
vlado22
vlado22
+1.4K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers