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Hi
The hardrive for my aspire V15 nitro is not detected and I'm positive that it's a gone case.
It came with a preinstalled windows 8.1 and now there is no way for me to access the recovery partition in the damaged hardrive. I tried to use alt+F10 to try to repair and reinstall the OS but to no avail.
I'm planning to replace the hardrive and I just want to check if acer will be able to give me a copy of windows 8.1 and drivers that came with the laptop.
Best Regards,
FAQ & Answers
Acer recovery media
US:
https://store.acer.com/en-us/extended/recovery/
Canada:
https://store.acer.com/en-ca/extended/recovery/
if you are outside the US and Canada, you must call/email your regional Acer support service:
http://www.acer.com/worldwide/support/
or you can download a vanilla version of Windows 8.1 from Microsoft servers and then download the needed drivers from the Acer support website:
https://www.microsoft.com/en-us/software-download/windows8
https://www.acer.com/ac/en/US/content/support