Dead Hardrive for Aspire V 15 Nitro

JP_011014

Hi

 

The hardrive for my aspire V15 nitro is not detected and I'm positive that it's a gone case.

 

It came with a preinstalled windows 8.1 and now there is no way for me to access the recovery partition in the damaged hardrive.  I tried to use alt+F10 to try to repair and reinstall the OS but to no avail.

 

I'm planning to replace the hardrive and I just want to check if acer will be able to give me a copy of windows 8.1 and drivers that came with the laptop.

 

Best Regards,

IronFly

Acer recovery media
US:
https://store.acer.com/en-us/extended/recovery/

Canada:
https://store.acer.com/en-ca/extended/recovery/

if you are outside the US and Canada, you must call/email your regional Acer support service:
http://www.acer.com/worldwide/support/

 

or you can download a vanilla version of Windows 8.1 from Microsoft servers and then download the needed drivers from the Acer support website:

https://www.microsoft.com/en-us/software-download/windows8

https://www.acer.com/ac/en/US/content/support