Acer Aspire 5334-2581

Kristin
Kristin Member Posts: 1 New User
edited March 2023 in 2017 Archives

 Hi Guys, 

 

I have an Acer Aspire 5334-2581 which either crashed or rebooted last year. When i put on my laptop i got a black screen saying "Window Error Recovery" at the top in white and a blue screen saying "A problem has been detected and wndows have to be shut down". It took a while to come on but when it finally did, i got a Acer Recovery Management window saying that the opition will return windows to the same state as when purchased but it will transfer my documents to a bak up folder which can be found in my C:\Backup1. I follow the steps and everything was fine, got back my docs. However when i put on my laptop a couple of months ago i realize that my computer had reeboted again and all my doc gone this time. What can i do to try and revover my documents that was there before.  Please help Smiley Sad

Answers

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    Not knowing quite what your situation is, I can only suggest.

    If the documents still exist then perhaps Piriform Recuva will locate them for you.

    Saving them to another disk, cloud, USB, DVD or just printing them out may save a lot of grief.

     

    You need a strategy to avoid a repeat of this.

     

    If in doubt please ask.