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Acer Aspire v17 nitro black edition, nvidia gpu is gone after BSOD

Hello community, uhmm i resetted my pc from Windows 10 settings, then i installed all latest drivers. After a little time,

 while playing cs go, pc get in BSOD and after a restart, my nvidia gpu doesn't seem. It just don't work. Can't see it in Device Manager, can't see it in right-click menu, everything about Nvidia has gone. And when i try to install driver again, it says no nvidia card detected.

FAQ & Answers

  • ven98ven98 ACE Posts: 4,074 Pathfinder

    Don't you worry, your GPU probably didn't fail. Go to device manager, click on view and then show hidden devices. After that there should be a section called 'other devices'. Your driver will appear as 'display'. Right click on it, then properties, driver and roll back driver.

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • northestnorthest Member Posts: 5
    Ok, when gpu goes, i re-install driver from device manager and after a restart gpu comes back. But how can i prevent it from crashing?
  • northestnorthest Member Posts: 5

    It gives "GTX 860M" is not removable error. And only when i play games, not in normal use.

  • ven98ven98 ACE Posts: 4,074 Pathfinder
    Have you downloaded the latest drivers?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • northestnorthest Member Posts: 5
    I even updated the bios to the latest version. Whole of my drivers including gpu is in the latest version
  • ven98ven98 ACE Posts: 4,074 Pathfinder
    How are your temperatures?
    What is the error code you get?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • northestnorthest Member Posts: 5
    Tempreture is normal, maximum 60 C°. And there is no error code. The error sample is this: https://goo.gl/images/wLcy8Y
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