Iconia one 10 A3-A40 won't download system update

Magoots521
Magoots521 Member Posts: 2 New User
edited March 2023 in 2017 Archives

Keep getting alert for system update, click on it and get a message stating " a new system update is available (141mb) a network connection is required to download and update your device. You may incur additional charges from your service provider. *improve system stability"

I absolutley have a network connection so not sure why it is not allowing me to update. The forums are pretty general in saying wait a few days try again or restart. I have done all those things on my own and it has now been about a month and still showing the same.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    any error message on updating?

    are you even able to download it?

    any microSD inserted on your tablet?

    I'm not an Acer employee.
  • Magoots521
    Magoots521 Member Posts: 2 New User
    Not able to download at all. Everytime I click on download now the same message just continually pops up. No sd card is inserted on the device.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    power off your tablet, put a microSD inside, power it on and try to download the update.

    I'm not an Acer employee.