itunes and issues with the cloud app

dingoespain

I recently bought a new Acer laptop with Windows 8 installed. I downloaded the newest version of itunes and had no problem adding all my music files back in but when it comes to syncing or ejecting my ipod I keep getting error messages. It tells me that the ipod can't be ejected because there are files that are in use by another application. 

 

I believe that this is due to the Acer cloud app that is also running on the system. Preventing this opening at startup seemed to help as I was then able to sync my ipod. But when I turned the cloud app back on I found I still couldn't eject the ipod without the same warning. 

 

I need to know if there are any settings I can tweak so that these two programs can run at the same time. I don't see why I should have to keep disabling one thing to use another. 

 

Any help is much appreciated.

brettrutledge

how exatcly did you get itunes to download? i've tried multiple times and the website says thanks for downloading but it never actually downloads...