Aspire E5-575G-55F8 Windows 10 Ethernet/Lan not working

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Eric10
Eric10 Member Posts: 1 New User
edited August 2023 in 2018 Archives

I recently bought an Acer Aspire E5-575G, fresh from the (internet) store.

 

When I connect an ethernet cable it connects fine, but drops off again after a few seconds. It then reconnects automatically, and drops off again. This process continues indefinetely. So it is connected most of the time, but the disconnects which last about 2-3 seconds prevent me from downloading files, watching movies etc.

 

The Wi-fi connection works just fine, however I own a bad router and rely on cable connection when at home. And problems like this I won't accept anyhow on a brand new laptop.

 

I have tried downloading the "LAN Driver" found here:

https://www.acer.com/ac/en/US/content/support-product/6737?b=1

 

I started "setup.exe", and selected repair in the menu, so I think it should be installed correctly. The problem persists, with no notable change in behaviour.

 

Any suggestions?

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