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acer swift 1 SF114-31 touchpad not working even after driver reinstallation

Hi, have an acer swift 1 (SF114-31)
Fresh win 10 install - touchpad won't work. Installed ALL drivers off acer website, ran all windows updates. Still no luck, scroll or click. - not even detected by device manager. External mouse fine. Please someone a solution please. And yes have tried FN F7 before someone mention.

Thanks.

FAQ & Answers

  • Acer-KarpAcer-Karp Posts: 2,126Acer Crew Acer Crew

    Please check what other users has been talking about the issue with touchpad not working on units with Windows 10.

    There are a few troubleshooting users tried and it fixed the touchpad issue.

     

    http://community.acer.com/t5/Windows-10/touchpad-stopped-working-after-windows-10/td-p/372205

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, [email protected].
  • padgettpadgett Posts: 4,012ACE Pathfinder

    Open Device Manager. Are any errors or informationals showing ? Open Human Interface Devices.  Is anything there with the word "Pad" in it ? (e.g. HID compliant touch pad). If so open it. Under "General" does it say "this device is working properly" or something else ?

     

    Need to start from here and go one way if there and another if not.

     

  • Congday123Congday123 Posts: 3Member
    Tried everything on this post. No avail. If it makes a difference it shipped on win10 it hasn't been upgraded from 8/8.1
  • Congday123Congday123 Posts: 3Member
    Nothing shows up in devmgr, doesn't even detect that it has a touchpad. Only time anything shows up is when a USB mouse is connected
  • padgettpadgett Posts: 4,012ACE Pathfinder

    OK then the next place to go is MSINFO32.EXE>Components>Input>Pointing Devices and see what is there particularly if a Status is not "OK".

  • sami0808sami0808 Posts: 1Member New User
    its easy    go to bios  touchbad after that  make advence to simple and save a restart  its work 
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