Acer Aspire Z1 601 Wifi Disappeared

Pogo

Hi,

 

I have an Acer Aspire Z1 601 - the machine had been left on overnight and when returning to the machine I noted that the screen was black, I had to switch the power on and off to get back to normal. When back at the desktop I noted there was no internet access with a red flag through the internet ican at the taskbar though there was no wifi icon.

 

After running the troublshooter which advised me that a network cable was unplugged, I realised at this point that the lack of wifi was the issue.

 

I had went to Device Manager and notd that there was a hidden entry for wifi under Network Adapters. I opted to uninstall the wifi component also selecting remove drivers from the system.

 

The problem I have now is that I cannot get the wifi icon to appear in Device Manager, I have reinstalled the wifi\network drivers rebooted etc but still no wifi.

 

Is the network card replaceable? would replacing the network card solve my no wifi issue?

 

Or am I completely missing something simple?

 

Appreciate your advice

 

Kind regards

 

David

brummyfan2

Hi,

You could try disconnecting mains, remove any other cables or USB connections(if you have), press the Power button for few seconds and leave the PC to rest for a while, then reconnect the mains and try starting.

If you are using only WiFi, disble the Ethernet connection in Network and sharing centre, go to Network Sharing centre, right click Ethernet and disable it.

doughjohn

Hi

 

The above lists MAC addresses and should show the devices, my 3 are Ethernet and Bluetooth disconnected and WiFi present.

 

netsh wlan show drivers

 

C:\WINDOWS\system32>netsh wlan show drivers

Interface name: WiFi

    Driver                    : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
    Vendor                    : Realtek Semiconductor Corp.
    Provider                  : Realtek Semiconductor Corp.
    Date                      : 03/05/2017
    Version                   : 2023.54.331.2017
    INF file                  : oem16.inf
    Type                      : Native Wi-Fi Driver
    Radio types supported     : 802.11n 802.11g 802.11b
    FIPS 140-2 mode supported : Yes
    802.11w Management Frame Protection supported : Yes
    Hosted network supported  : No
    Authentication and cipher supported in infrastructure mode:

 

and lots more besides.

netsh wlan show interfaces

C:\WINDOWS\system32>netsh wlan show interfaces

There is 1 interface on the system:

    Name                   : WiFi
    Description            : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
    GUID                   : fe8c17aa-1613-4f0a-9bbf-4344b97cb399
    Physical address       : 48:e2:44:54:66:27
    State                  : connected
    SSID                   : mywhiffyWiFi
    BSSID                  : 10:00:00:00:00:00
    Network type           : Infrastructure
    Radio type             : 802.11n
    Authentication         : WPA2-Personal
    Cipher                 : CCMP
    Connection mode        : Auto Connect
    Channel                : 6
    Receive rate (Mbps)    : 72
    Transmit rate (Mbps)   : 72
    Signal                 : 80%
    Profile                : mywhiffyWiFi

    Hosted network status  : Not available

 

 

 

From the above you can hopefully post some relevant info.  Then we go from there.