VX 15 HDD mounting kit

trumpetgod0714
trumpetgod0714 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello,

 

I tried to order the HDD mounting kit for my VX 15 laptop by filling out the form online, and was told that because my laptop was purchased recertified, I was not eligible for a free kit, and could buy one instead if I called the Acer support number. However, through the automated call system, I was either told to go look online at Acer.com or told that I was ineligible for warranty support and forwarded to a third party who could help me, but they were only technical support. Any suggestions?

Answers

  • Arysta
    Arysta Member Posts: 1 New User

    I'm having the same issue it's very frustrating. I see threads where people give part numbers, but these parts seem to only be available outside the US. I can't chat on the site because it says I'm outside the warranty, and I can't even find an email to write to.

  • Hello,

     

    You could order this full kit here. I found no resellers in US.

    France