Acer Predator 15 battery not charging

Hello everyone,

i just cleaned the fans of my 6 months old predator, when i tryed to reboot it, it didnt work, when i plugged the ac adapter it did turn on. But whenever i unplugg it, it goes off. Windows sees the battery but says : "71% not charging".

I tryed :

- reset the battery with the little button at the back. Didnt work.

- unplugging the battery and press the power button for 30s/1mn, didnt work.

- unistall the battery driver and reinstall them. didnt work.

I'm actually reseting windows 10, but doesnt seems like it's making any difference.

What can i do ? I still got the warranty so i'll do that as last resort. The battery seems to work fine that's why i don't understand. I heard on a forum that there is a little plastic thing that holds off a button switch and if it breaks it's doing weird stuff to the battery.

Thanks for the help !

EDIT : okay i must be the stupidiest person ever, if you're like me and try to see if everything works before reasembling, not working with the acer predator, there is a little plastic thing that presses a button that let's the battery being normal. If you don't well it won't let the battery works. So before opening the computer, just put back everything together.

Accepted answers

foxtail

EDIT : okay i must be the stupidiest person ever, if you're like me and try to see if everything works before reasembling, not working with the acer predator, there is a little plastic thing that presses a button that let's the battery being normal. If you don't well it won't let the battery works. So before turning on the computer, just put back everything together.

All comments

dairo1

Cleaning the fans? I use a big air compressor to clean mine. Sounds most likely you loosened something up hardware wise. Open it up, make sure everything is connected as best you can.

foxtail

EDIT : okay i must be the stupidiest person ever, if you're like me and try to see if everything works before reasembling, not working with the acer predator, there is a little plastic thing that presses a button that let's the battery being normal. If you don't well it won't let the battery works. So before turning on the computer, just put back everything together.

boomsolidfry

foxtail said:

EDIT : okay i must be the stupidiest person ever, if you're like me and try to see if everything works before reasembling, not working with the acer predator, there is a little plastic thing that presses a button that let's the battery being normal. If you don't well it won't let the battery works. So before turning on the computer, just put back everything together.

Hi can you provide more info about this button and which part of the laptop it is located? Appreciate the reply. thanks