ACER ES 14

jay_b2020
jay_b2020 Member Posts: 1 New User
edited August 2023 in 2018 Archives
Folks i needsome help. I hit restart(power:restart) button from my laptop, it did turned off but didnt turn on. The power light is still on, and its almost an hour already but it is still lit and my pc wont still turned on. ???????? need your expertise asap.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    take off the battery if it's removable or do a battery reset:

    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

     

    once done, power it on.

    I'm not an Acer employee.
  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    Try to enter the BIOS setup, could be F2 or ALT + F10

     

     

     

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    doughjohn wrote:

    Hi

     

    Try to enter the BIOS setup, could be F2 or ALT + F10

     

     

     

     


    BIOS is F2 key only on laptops

    alt+F10 is windows/Acer recovery

    I'm not an Acer employee.
  • Riszka
    Riszka Member Posts: 1 New User
    I buy my laptop Acer aspire ES 14 1 month ago, 2 daya ago I charge my laptop until 5 hours, but the power still 4%, what I must do? And the AC light power still on?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited April 2018
    Hi Riszka,
    you will have to check if the charger is working or not. Tried to update the pending updates,do a battery reset and then check. if its still not working. its a batter backup issue, Kindly visit the following for the support :-https://store.acer.com/en-us/

    Accept if its Helpful.   B)