computer doesn't see network

kd3569
kd3569 Member Posts: 1 New User

have an emachines ET1831 that suddenly stopped recognizing the home network and so no longer have access to the internet.  It's not the cable connection, cable company already checked all their connections.  other devices in the house can accesss the netowork wirelessly and the internet with no problem.  what could be preventing the desktop from 'seeing' the network?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Hardware failure of the network card is a possibility.

     

    Is the device listed in Device Manager?

     

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