Helios 300 two external displays

2

Answers

  • KelThuzad
    KelThuzad Member Posts: 2 New User
    Red-Sand said:
    I run a Facebook group with about 4,000 Helios owners and we all tried this for a long time..
    The result is this:

    Dual screen only available from usb display hub via usb 3.0 or one through usb and one through hdmi.

    For some reason setting a display through c port worked but caused hdmi to not work.
    There was a single display hub we found to work among the 10 or so we tried.

    The usb hub worked fine except in gaming where latency is critical (example: csgo) it was an issue.
    Thanks a lot!
    So, what should I use? I got some type-c hub with HDMI output, but it does not work.
    Should I get USB 3.0 to HDMI adapter?
    Any additional software to download?
    What adapter would you suggest to resolve this problem and to connect 2 monitors?
    P.S. please share the link to the discussion in your FB group!
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    edited September 2018
    KelThuzad said:
    Red-Sand said:
    I run a Facebook group with about 4,000 Helios owners and we all tried this for a long time..
    The result is this:

    Dual screen only available from usb display hub via usb 3.0 or one through usb and one through hdmi.

    For some reason setting a display through c port worked but caused hdmi to not work.
    There was a single display hub we found to work among the 10 or so we tried.

    The usb hub worked fine except in gaming where latency is critical (example: csgo) it was an issue.
    Thanks a lot!
    So, what should I use? I got some type-c hub with HDMI output, but it does not work.
    Should I get USB 3.0 to HDMI adapter?
    Any additional software to download?
    What adapter would you suggest to resolve this problem and to connect 2 monitors?
    P.S. please share the link to the discussion in your FB group!

    I didn't do it myself but I'll share the link to the FB group and you can use the search feature to see.

    Just mention me in the questionaire.


    Im driving so I cant look at the moment.

    https://www.facebook.com/groups/1969145569968592/
    - Hotel Hero
  • galz
    galz Member Posts: 3 New User
    Red-Sand said:
    I run a Facebook group with about 4,000 Helios owners and we all tried this for a long time..
    The result is this:

    Dual screen only available from usb display hub via usb 3.0 or one through usb and one through hdmi.

    For some reason setting a display through c port worked but caused hdmi to not work.
    There was a single display hub we found to work among the 10 or so we tried.

    The usb hub worked fine except in gaming where latency is critical (example: csgo) it was an issue.
    doesn't a display hub require a displayport on the laptop?
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    edited September 2018
    galz said:
    Red-Sand said:
    I run a Facebook group with about 4,000 Helios owners and we all tried this for a long time..
    The result is this:

    Dual screen only available from usb display hub via usb 3.0 or one through usb and one through hdmi.

    For some reason setting a display through c port worked but caused hdmi to not work.
    There was a single display hub we found to work among the 10 or so we tried.

    The usb hub worked fine except in gaming where latency is critical (example: csgo) it was an issue.
    doesn't a display hub require a displayport on the laptop?

    Display hub is like an external piece of hardware that houses an hdmi port etc.
    - Hotel Hero
  • galz
    galz Member Posts: 3 New User
    Red-Sand said:
    galz said:
    Red-Sand said:
    I run a Facebook group with about 4,000 Helios owners and we all tried this for a long time..
    The result is this:

    Dual screen only available from usb display hub via usb 3.0 or one through usb and one through hdmi.

    For some reason setting a display through c port worked but caused hdmi to not work.
    There was a single display hub we found to work among the 10 or so we tried.

    The usb hub worked fine except in gaming where latency is critical (example: csgo) it was an issue.
    doesn't a display hub require a displayport on the laptop?

    Display hub is like an external piece of hardware that houses an hdmi port etc.
    i see. then why would it work if you connect it to the usb ports on the helios 300? i thought the usb ports on this laptop only transmit data? (per acer: https://us.answers.acer.com/app/answers/detail/a_id/51533/~/usb-c-port-does-not-support-video-output-on-predator-helios-300-models-(g3-571,).
  • galz
    galz Member Posts: 3 New User
    sorry for double posting, but for some reason i cant edit my comment. 
    so, in principle, can i simply use something like this:
    https://www.amazon.com/dp/B07B14627P/ref=psdc_3015403011_t3_B00H91BQ7Y?th=1
    with the usb c port on the helios?
    or this:
    https://www.amazon.com/dp/B078HBQBPT/ref=psdc_3015403011_t3_B00H91BQ7Y?th=1
    with the usb 3.0 port?

    thank you in advance.
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    galz said:
    sorry for double posting, but for some reason i cant edit my comment. 
    so, in principle, can i simply use something like this:
    https://www.amazon.com/dp/B07B14627P/ref=psdc_3015403011_t3_B00H91BQ7Y?th=1
    with the usb c port on the helios?
    or this:
    https://www.amazon.com/dp/B078HBQBPT/ref=psdc_3015403011_t3_B00H91BQ7Y?th=1
    with the usb 3.0 port?

    thank you in advance.
    The first one may not work since the usb 3.1 on predator 15 does not support display out.
    The second could work since it comes with its own set of drivers for driving display - personally i never tried this out though to confirm.
    Karma...
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  • carlos789241416
    carlos789241416 Member Posts: 2 New User
    Hello, im also very interested in this conversation, however please try to follow this
    1:please when you refer to an item leave a link to the place you bought it
    2. Some Acer admin or workers should give advice here :(
  • BlaxBluw
    BlaxBluw Member Posts: 1 New User
    edited August 2019
    Hello everyone! I too have been trying to find a way to connect a second monitor to my Helios 300. I have just ordered a USB 3.0 to hdmi converter that @galz had mentioned above and I will keep you guys in check. 

    ANYWAYS, I might have found ANOTHER solution. Miracasts. Windows 10 offers wireless display connections, however, only certain laptops can actually use that feature. And it turns out that the Helios 300 is capable of using that feature. There are wireless display receivers (a.k.a Miracasts) on amazon that you can purchase for $40. So all you have to do is plug that receiver into your 2nd monitor and connect the receiver to your laptop by going to your display settings and scroll down to the bottom where it says "Connect to a wireless display". I also purchased that along with the Usb to hdmi dongle so I will make sure to notify you guys of whether both works or not soon. I hope this helped! I linked the products below: 
    Wireless Display Receiver
    https://www.amazon.com/Actiontec-ScreenBeam-Wireless-Receiver-SBWD60A01/dp/B00O14JG2Y?ref_=fsclp_pl_dp_1#customerReviews
    USB 3.0 to HDMI dongle (Thanks to @galz)
    https://www.amazon.com/dp/B078HBQBPT/ref=psdc_3015403011_t3_B00H91BQ7Y?th=1
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited August 2019
    BlaxBluw if your laptop model only has usb-c 3.1 gen1  it wont support display output through usb-c (unless its states specifically that it supports only latest models do and you would have the DP icon next to the usb-c port) only thunderbolt ports and usb-c with DP support will work

    Here is just an ex of the icon you should have when the usb-c port supports DP






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    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
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  • derpferd
    derpferd Member Posts: 7

    Tinkerer

  • cornhedgehog
    cornhedgehog Member Posts: 2 New User
    Confirm it is possible to connect two external monitors on GTX 1050Ti, one through HDMI - HDMI and other through HDMI - USB 3.0 adapter (not USB Type-C). If you have troubles installing drivers from a generic USB 3.0 adapter, try this https://www.hamkot.net/product/usb-3-to-hdmi-display-adapter/#tab-id-4
  • cornhedgehog
    cornhedgehog Member Posts: 2 New User
    Confirm it is possible to connect two external monitors on GTX 1050Ti, one through HDMI - HDMI and other through HDMI - USB 3.0 adapter (not USB Type-C). If you have troubles installing drivers from a generic USB 3.0 adapter, try this https://www.hamkot.net/product/usb-3-to-hdmi-display-adapter/#tab-id-4
  • cyanide284
    cyanide284 Member Posts: 1 New User
    Red-Sand said:
    I run a Facebook group with about 4,000 Helios owners and we all tried this for a long time..
    The result is this:

    Dual screen only available from usb display hub via usb 3.0 or one through usb and one through hdmi.

    For some reason setting a display through c port worked but caused hdmi to not work.
    There was a single display hub we found to work among the 10 or so we tried.

    The usb hub worked fine except in gaming where latency is critical (example: csgo) it was an issue.
    Hi Red-Sand

    Can you let me know the hub that worked from the ten you tried.

    Thanks
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2019
    derpferd said:
    derpferd i already saw that video ages ago and have you read the comments yes it will work for light work but for gaming it wont it will throttle with that particular hub


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • laeliajsn
    laeliajsn Member Posts: 1 New User
    edited October 2019
    I have used it along with usb type c to usb 3.0 adapter.of course it can be used only for browsing ,mild productivity works and watching movies only.


    Joinsini


  • venom026
    venom026 Member Posts: 1 New User
    chaitanya said:
    i bought 1050ti model in india.i use two external displays. usb3.0 to hdmi converter does job for me  with frescologic driver.it even works  when i used it along with usb type c to usb 3.0 adapter.of course it can be used only for browsing ,mild productivity works and watching movies only.not for games. but unfortunately it is not working  when i use a usb type c to hdmi cable directly.either its cable fault or some software issue .
    i use 
    https://www.amazon.in/gp/product/B076CDKG3J/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
    https://www.amazon.in/gp/product/B01K730X7E/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
    but doesnot work with 
    https://www.amazon.in/gp/product/B076ZR1Q7M/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

    I am planning to buy this Monitor for hardcore Gaming and Live Streaming and use it as an extended Monitor:

    Acer 27-inch (68.58 cm) Full HD TN Panel Gaming Monitor with 1920 x 1080 Resolution - KG271 Cbmidpx (Black)

    https://www.amazon.in/gp/product/B07L4144TV/ref=crt_ewc_title_srh_1?ie=UTF8&psc=1&smid=A14CZOWI0VEHLG

    Will this work fine with Mini Display Port to Display Port Converter Cable?

    Will I be able to get 144Hz through that as the Monitor supports 144Hz? If not please suggest me a way to use 144Hz Output Display from my Laptop.

    Thanks in advance.

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2019
    venom026 not sure if you would get 144hz via dp but via hdmi 2.0 ports yes its confirmed up to 240hz on some tested displays there is a list around


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • vivianasi
    vivianasi Member Posts: 1 New User
    edited November 2019
    I would like to know too...

    ...

    [Edited by moderator]

  • Dragon4551
    Dragon4551 Member Posts: 32 Die Hard WiFi Icon
    Hi, i need help as this is the first time here. I have a 2017 model Helios 300 PH317-51 and want to use a external monitor over HDMI for to play simulation games like Anno 1800 or rail sims. I am looking at 120 or 144hz monitors with reasonable reaction time. can anyone help or direct me to where i need to be. Thanks 
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