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Helios 300 two external displays

ZMERAHNZMERAHN Posts: 5Member
edited April 2018 in Predator Laptops

Need to hook up two external displays using the GTX 1060.  One will be via HDMI, the other USB-C to HDMI.  WIll this work? WIll both use the GTX 1060?

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FAQ & Answers

  • ZMERAHNZMERAHN Posts: 5Member

    Anyone able to get 2 externals hooked up? Acer is not being any help.

  • beststeviebeststevie Posts: 506ACE Pioneer
    I'm sorry, but I didn't get a manual downloaded ... a bit late already for me...does it have a display port, too? I use a display port - hdmi adapter with 791. USB-C and monitor detection seems not always to be without problems. Not only with Acer Notebooks.
  • ZMERAHNZMERAHN Posts: 5Member
    It does not have display port. It has HDMI, USB c(USB 3.1), USB 3 and USB 2.
  • ZMERAHNZMERAHN Posts: 5Member
    Seems crazy that there is no way to get two monitors on this gaming laptop with a gtx 1060. Extremely disappointed in this.
  • ZMERAHNZMERAHN Posts: 5Member

    No one able to come up with an option to get two outputs?

  • matalematale Posts: 2Member New User
    I believe you would need something like this 1* not sure what the lag/performance would be like if you want to use it for gaming.
    1* Google "PLUGABLE USB 3.0 DUAL 4K HDMI 2.0 AND GIGABIT ETHERNET ADAPTER" I cant post links :-1:
  • g1455g1455 Posts: 2Member New User
    ZMERAHN said:

    Need to hook up two external displays using the GTX 1060.  One will be via HDMI, the other USB-C to HDMI.  WIll this work? WIll both use the GTX 1060?

    Did you managed to find a solution for this? I am facing the same issue.
  • FreeGenFreeGen Posts: 4Member New User
    Guys anyone tried, hdmi-1 monitor, 2nd on usb is it works?
  • SpecnowSpecnow Posts: 2Member New User
    FreeGen said:
    Guys anyone tried, hdmi-1 monitor, 2nd on usb is it works?
    I would like to know too
  • m0rpheusm0rpheus Posts: 2Member New User
    I would like to know too. Research isn't working. USB3.0, 3.1, typeC and thunderbolt has got me tripping.
  • ven98ven98 Posts: 4,048ACE Pathfinder
    It looks that the USB Type-C is 3.1 gen1 equivalent to USB 3.0, therefore it doesn't support external display. This the information that I have.

    Unfortunately, it isn't mentioned anywhere what is the bandwidth of the USB ports.
    You can purchase a USB-C to HDMI or DP adapter and find out whether it will work or not.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • m0rpheusm0rpheus Posts: 2Member New User
    I think the USB 3.1 Gen1 is a USB 3.0 port and bandwidth should be 5Gb/s

  • ven98ven98 Posts: 4,048ACE Pathfinder
    USB 3.1 Gen1 has a bandwidth of 5Gb/s, but on the info it isn't shown whether it is gen1 or gen2 and whether the bandwidth is 5Gb/s or 10Gb/s. The only thing shown is what you can see from my previous post.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • chaitanyachaitanya Posts: 3Member New User
    edited April 2018
    i bought 1050ti model in india.i use two external displays. usb3.0 to hdmi converter does job for me  with frescologic driver.it even works  when i used it along with usb type c to usb 3.0 adapter.of course it can be used only for browsing ,mild productivity works and watching movies only.not for games. but unfortunately it is not working  when i use a usb type c to hdmi cable directly.either its cable fault or some software issue .
    i use 
    https://www.amazon.in/gp/product/B076CDKG3J/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
    https://www.amazon.in/gp/product/B01K730X7E/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
    but doesnot work with 
    https://www.amazon.in/gp/product/B076ZR1Q7M/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

  • adamo000adamo000 Posts: 61Member Devotee
    vDoes anyone else could confirmed that this is working what @chaitanya wrote?
  • chaitanyachaitanya Posts: 3Member New User
    and hdmi works only if nvidia driver is enabled.
  • ShaunLikesLightsShaunLikesLights Posts: 1Member New User
    I was able to use dual monitors only through a Pluggable docking station, running twin monitors through the USB-C. I don't think it's using the 1060 capabilities, I don't use it for gaming though.
  • karimovkarimov Posts: 1Member New User
    USB-C on helios 300 don't support video output, it is for data transfer only.
  • KelThuzadKelThuzad Posts: 2Member New User
    chaitanya said:
    i bought 1050ti model in india.i use two external displays. usb3.0 to hdmi converter does job for me  with frescologic driver.it even works  when i used it along with usb type c to usb 3.0 adapter.of course it can be used only for browsing ,mild productivity works and watching movies only.not for games. but unfortunately it is not working  when i use a usb type c to hdmi cable directly.either its cable fault or some software issue .
    i use 
    https://www.amazon.in/gp/product/B076CDKG3J/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
    https://www.amazon.in/gp/product/B01K730X7E/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
    but doesnot work with 
    https://www.amazon.in/gp/product/B076ZR1Q7M/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

    How to make it work? I still have no ideas
    Did someone manage to hook up an external monitor with USB-C?
  • I run a Facebook group with about 4,000 Helios owners and we all tried this for a long time..
    The result is this:

    Dual screen only available from usb display hub via usb 3.0 or one through usb and one through hdmi.

    For some reason setting a display through c port worked but caused hdmi to not work.
    There was a single display hub we found to work among the 10 or so we tried.

    The usb hub worked fine except in gaming where latency is critical (example: csgo) it was an issue.
    - Hotel Hero
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