w700 bluetooth not staying on

rsthomas11
rsthomas11 Member Posts: 1 New User

Hi we have recently got a W700 tablet with the bluetooth keyboard case.

 

When first used, the keyboard was working fine but now the tablet won't connect.  When we go into the tablet settings and manually switch it on, it won't stay on.

 

We have rebooted the tablet & fully charged it but no change.

 

Anyone else had this problem & is there a solution?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Make sure the keyboard dock has a charge. Also, I recommend dowloading and installing the latest atheros wireless driver (10.0.0.225), as this driver was released to increase wireless and bluetooth stability. If you are still experiencing problems with this new driver, I would recommend you contact Acer support for your region to inquire about setting your unit up for service.

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