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Can't change any options in BIOs except user password - Acer E5

Forum,

 

I did an update to my Ubuntu OS which seems to have effected my BIOS.  I need to change the secure boot to disable (which it is was before the Ubuntu update).,  but it is greyed out.  I have the supervisor password and user passwords set.  The ONLY option I can change is the user password.  All options, in all the menus, are greyed out.

 

I have a ACER E5-575.  The bios was upgraded about a month ago and all was going great.

 

How do I get control of the BIOS again?

 

Bests,

phil s

Best Answer

  • IronFlyIronFly Posts: 18,415 Trailblazer
    Accepted Answer

    have you tried to delete the supervisor account and create a new one?

    to delete a supervisor account/password, you just need to change the old password, input the old password and press enter without entering a new password on the 2 following spaces.

    I'm not an Acer employee.

FAQ & Answers

  • IronFlyIronFly ACE Posts: 18,415 Trailblazer
    Accepted Answer

    have you tried to delete the supervisor account and create a new one?

    to delete a supervisor account/password, you just need to change the old password, input the old password and press enter without entering a new password on the 2 following spaces.

    I'm not an Acer employee.
  • philtsmith570philtsmith570 Member Posts: 5

    Thank you!  Works fine and good to know!

     

    Bests,

    phil s

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