Acer aspire r7 stuck on acer logo

babezs
babezs Member Posts: 2 New User
edited March 2023 in 2017 Archives
I had no password for admin on my laptop and I reset everything. When it was preparing to reset I realized I was making a mistake and I quickly forced shutdown and now the screen is black with white cursor.

I tried to restore it says there was a problem and couldn't finish, tried reset says the same and it's looking for an system image that I don't have.

Please help me out, I can't do nothing at the moment.

Will be waiting for response

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you did the worst thing...

    by the way, try to press Alt+F10 keys at boot and check if you are able to reset your laptop.

    if you are not able

     

    1) download a windows 10 iso using Microsof tool:
    http://go.microsoft.com/fwlink/?LinkId=691209
    select the proper windows 10 version (the same installed on your laptop) and choose to save it as iso file when prompted
    2) download Rufus:
    http://rufus.akeo.ie/?locale=en_US
    plug your USB flash drive, run Rufus then:
    select ISO image from the dropdown menu near "Create a bootable disk"
    click on the little icon on the right and browse to the windows 10 downloaded iso file
    as Partitions scheme select "GPT partition scheme for UEFI"
    as File system select "FAT32"
    click on Start
    wait until it finish, then uplug your USB flash drive
    3) backup all your personal data
    4) Reboot to BIOS, pressing F2 at boot, then press F9 to load default and F10 to save and exit
    5) plug your USB flash drive and at boot press F12 (if F12 doesn't work, see if it auto-recognise the USB flash drive or press F2 to enter BIOS and enable F12 boot menu under BOOT tab), choose the USB flash drive as bootable device

     

    once installed, you can download Acer software and drivers (if needed)

    https://www.acer.com/ac/en/US/content/support

    I'm not an Acer employee.