M5-581T Error ?

lady69
lady69 Member Posts: 1 New User
edited March 2023 in 2017 Archives

When I restart I get: 

                     The Boot Configuration Data file doesn't contain valid information for an operating system

               File:\BCD

               Error code: 0xc0000098

 

Can anyone help me with this?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    First of all try to check if ALT+F10 at boot take you to windows 8.x-10 recovery and you can reach command prompt from there:
    troubleshoot-advanced options- command prompt (if this works, go to point 4, if not point 1)

    1. create a vanilla Windows 8.1 or 10 installation media from this link:
    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

    https://www.microsoft.com/en-us/software-download/windows10

    2. Once you boot using the Windows installation disc, on the Windows 8.x-10 installation window, click on Repair your computer.

    3. Click on Troubleshoot and in the Advanced options. First thing you may try is the Automatic Repair.

    4. If that does not help, then select Command Prompt. Enter the following four commands into the prompt.
    bootrec /fixmbr
    bootrec /fixboot
    bootrec /scanos
    bootrec /rebuildbcd
    Once the command completes, restart the computer.

    I'm not an Acer employee.