Black Screen Laptop Restart Loop?

FawazAlmutawa95

My laptop keeps getting a black screen when playing. When I do normal tasks such as browse internet watch videos and do work for a very long period of time it's fine. Although when I play games after a certain time usually 1hour my PC gets a black screen as if its turning on. I can still hear the PC fans and game running. I checked PC temp and they all are fine, I rolled back Graphics drivers still the same issue. I even restarted my pc back to factory settings.

Weirdly, I connected the laptop to my TV through HDMI and played games but never got the black screen. As soon as i unplugged the HDMi I got the black screen.

Once I get a black screen when I keep the laptop with the black screen it eventually just restarts the PC, although when the PC restarts it is still a black screen so my laptop restart again and again (as if my laptop realises something is wrong). I have to hard kill the laptop to switch off then wait a little to turn it back on for the screen to work again and remove the black screen.

PS: My laptop is really new less than 6 months old. Acer Predator GX-791

ven98

Try switching to single display performance mode from nvidia control panel. This might fix your problem.

 

http://community.acer.com/t5/Predator-Laptops/Laptop-restarts-randomly-GX-791/m-p/505187#M4145

 

If it doesn't work, the link above is from a previous thread and there IronFly tells how to find what kind of an error is causing the system to restart. Do the procedure as shown and send the error.