Acer C710-2487 won't play some youtube and common news videos.

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sparkydog
sparkydog Member Posts: 1 New User
edited March 2023 in 2017 Archives

My Acer C710 recently stopped playing common videos from news sites and won't play some youtube videos, but audio will play.  Don't know what video format is used by either youtube or typical news sites.  

Not sure if the recent Chrome OS update is to blame, as I can't seem to find any other users with the same issue as mine.

This is a 2013 model Acer.  Could it be that the video card is just obsolete?

Has anyone else had this video playback problem?  How did you fix it?

Answers

  • DonDinTUS
    DonDinTUS Member Posts: 1 New User
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    I have had the same happen too. Considering complete factory refresh and update from there.