WILL NOT BOOT PAST ACER SCREEN

esmeralda8816
esmeralda8816 Member Posts: 1 New User

will not boot past acer screen , i suspect HD or chip

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    It is hard to diagnose exactly what is wrong. It could be anything from the hard drive, to the motherboard. I would recommend you contact Acer support for your region to inquire about setting your unit up for service.

  • denforent
    denforent Member Posts: 2 New User

    And just WHERE does one send such a request for repair?  I can't get past, "this item is out of warranty" then they hang up the phone.  No live person so here I am with the same problem, wine induced failure and I'd love to have it refurbed but can't figure out who to call or where to send it... used it less than ONE year, a shame.

     

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Please send me a private message with your name and phone number and the country you are in, and I will have someone contact you.

This discussion has been closed.