Fake Predator ?

Hi,few months ago I bought Predator G5-793.

On the start it has only 8GB of ram so I decided to buy 3 modules extra(8 GB) ones(the same brand,timing etc.).

You can imagine my suprise when I get a phonecall from service guy that was going to add extra ram with information that he can add only 2 modules inside that small compartment where You can install ssd drive - the one really easy accesible because there is no 4 slot for ram on the motherboard and the ram module that is already there(preinstalled one) is pernament so I cant take it out and replaced it with 16Gb in the future.

Anyone has any idea whats going on?

Motherboard number according to speccy information is : Acer Challenger2C_SKS (U3E1)

PS:Anyone know why some programs show that mt GeForce 1060 has only 2064 Ram?

Best Regards.

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JackE

Go to crucialdotcom. Download the scanner to see what you've really got and what upgrades are possible. Jack E/NJ

Makapaka

Scan shows 4 memory slots and one is free.My service guy is wrong or scan is wrong.Service guy said that for 100% that 8GB preinstalled memory slot in attached to motherboard pernamently and he could not find 4th memory slot.Even if he miss that slot there should not be any pernament memory module on motherboard.He said aswell that he checked motherboard serial number and according to it there are only 3 slots.Or my guy is wrong or I have unique predator example.

IronFly

can you please post ONLY the first 10 letters/numbers of your laptop serial number?

Makapaka

Thats the first 10 numbers(I use windows bios command center) : NHQ1HEP003

JackE

Russian 7898 model. Mainboard specs still suggest four DDR4 slots with advertised 64GB max. Jack E/NJ

ven98

There are actually 4 slots for ram in your laptop. There is no integrated ram in these predators. The other 2 slots missing are actually on the other side of the motherboard where the keyboard is. I guess the 8gb ram you have is installed on the other side, which in order to access you have to disassemble the whole laptop. The 4 slots are there 2 are easily accessible and the other 2 are on the other side of the motherboard.

Edit: My advice - change your 'service guy' or do things like changing RAM by yourself

Makapaka

I installed by myself 2 ram modules and a SSD storage device because is dead easy.I wasnt feeling strong enough about opening whole laptop by myself and the main reason for hiring the service guy anyway was repasting CPU with fresh thermal paste(thermal Grizzly).I never did things like that and its quite expensive laptop so i prefer to hire specialist.I will ask for another check.Thank You very much for help Smiley Happy