Acer Aspire ES 15

annenana
annenana Member Posts: 1 New User
edited March 2023 in 2017 Archives

My screen is black when I turned on my laptop then I punched a different bunch of keys also closed and opened it while still on and the screen came on. A second time I was on an article then all of a sudden the screen went black again. Now after i turned it off and back on again the screen stays black. Can anyone tell me what the problem could be.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you try to connect an external monitor or TV and check if it goes black?

    I'm not an Acer employee.