Frozen on lock screen Iconia One 10

Pascal1998
Pascal1998 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello,

 

My Iconia One 10 is frozen on lock screen. How can I unlock it?

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,598 Guru

    We suggest you try the steps below to reset your tablet.

     

    While still holding the Volume Up button, press and hold the Power key for 3 seconds then release it. Continue holding the Volume Up button. Once the tablet screen turns on, stop holding the buttons. From the menu choose "Wipe Data/Factory Reset" by using Volume buttons to scroll and Power button to select options.

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