Acer Iconia B1-770-K9BC Tablet, MediaTek MT8127 will not boot or even turn on

abrasion99
abrasion99 Member Posts: 2 New User
edited March 2023 in 2017 Archives

I bought an Acer Iconia B1-770-K9BC Tablet, MediaTek MT8127 last October. All of a sudden it will not turn on. I tried all the troubleshoots on this forum, no luck. I tried chatting and calling Acer Support, but they demand Serial or SNID numbers before they will even acknowledge. My device (purchased Oct 20 2016 from Costco Canada) has no SNID label on its back. Please help me fix it or get a replacement. Thanks.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you still have the receive, call Costco.

    SNID is also on the box...if you still have it.

    I'm not an Acer employee.
  • abrasion99
    abrasion99 Member Posts: 2 New User
    Don't have the box anymore. So Acer just points me back to Costco? That kinda sucks, but okay...
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    without a SNID, it's nearly impossible to contact Acer support service under warranty.

    I'm not an Acer employee.