Internal microphone issue

Hello all, (sorry for my poor english)

I have internal microphone issue after installation Windows 10 Aniversary update (1703). Microphone has very distorted recording.

External microphone connected to jack input has goot recording. I have tried to change settings gain and many other solutions witch I googled like deny sound effect etc.. It is related with Intel Smart Sound Technology. I have tried other drivers for ISST but Windows don't allow me to install it. It says "You have the best drivers for this device". Please have somebody same problem and solution. Thank you.

it's Aspire V17 Nitro (VN7-792G-76CA)

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kschmitti

The new driver solved the problem for me. I only had to run the setup file.

Version 6.0.1.8083 from the Acer Support Website

Best regards!

johnny86

Hello, I have tried update audio drivers by your suggestion but problem still present Smiley Sad

kschmitti

Hi Johnny86,

at the moment I don't have my notebook at hand but tomorrow or the day after I will check which versions of the different drivers (Realtek, Intel SST and Intel display audio (I think that's how it's called) are installed on my notebook.

Best regards!

johnny86

Thank you so much. I will wait...

kschmitti

Ok, here we go. The drivers installed are:

Intel(R) Display-Audio 10.22.0.96 (Intel)

Intel Smart Sound Technologie 9.21.2168.10 (Intel)

Realtek High Definition Audio(SST) 6.0.1.8083 (Realtek)

Lautsprecher (Realtek High Definition Audio(SST)) 10.0.15063.0 (Microsoft)

Mikrofon (intel Smart Sound Technologie) 10.0.15063.0 (Microsoft)

Realtek Digital Output 10.0.15063.0 (Microsoft)

Best regards!

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